Support

Start here for help with a Meydo order, delivery, account question, setup or policy-related request.

Order or account questions

Check your order confirmation first. If you still need help, contact Meydo or email support@meydo.ai. Include your order number and the email used at checkout.

Delivery questions

Read the current Shipping Policy for delivery timing, destinations, tracking and applicable conditions.

Returns and cancellations

Read the current Return Policy before submitting a cancellation, return or refund request.

Quick answers

Visit the Meydo FAQs for common questions. We keep policy details on their dedicated pages so you can see the current version.

Other enquiries

For general messages, use Contact. For retail, distribution, enterprise, media or creator enquiries, visit Partnerships.

We aim to reply within 2–3 business days.